FAQ

Contact us

US: 203-428 4124
UK: 20-3287 4124
NZ: 09  -889 4124
AU: 03-9015 4124
ANY: skype, email, message
Skype:  javasprint 
Email:  info@javasprint.com 

1. How do you provide training ?
The training is one on one and online. It is provided by web-conferencing and audio communication using GoToMeeting Web service. The student can have any development software on his/her machine. Eclipse software is preferred (we can help you install it). The student can specify the hour of the day and the days of the week to meet and reserve the times. A trainer makes an initial contact with the student by phone or Skype at the reserved time. Then the trainer provides a link to join the web-conferencing. It takes less than a minute to get connected. Then the Student shares the screen (only view permissions are needed) with the trainer and brings up the development software on his own machine. Now both can see Student's screen. The trainer starts giving instructions to code a program to teach a concept. And the student codes the program. While the program is being coded, the trainer explains the concept and its usage. Student is free to interrupt and ask questions as they occur. The trainer would also explain how things work behind the scenes. Wherever required diagrams will be used for the explanation.

2. How is the trainer's qualification and English ?
Each trainer is interviewed and selected by the CEO of the company. He has worked on-site on projects for J P Morgan Chase, Merrill Lynch, Owens Corning and Ford. He has 11 years of experience in software industry, 9 years specializing in Java and 6 of which were in the United States. The Trainers have good educational qualifications, programming and teaching experience and good communication skills. They are fluent with English. Take a free demo for an hour by a live trainer to experience the training. The CEO also gives training but only for a few hours a day. He can teach himself upon request and if those times are available.

3. What are the system requirements ?
A Minimum of Dual Core CPU and 3GB RAM is required.

4. How can I make payments ?
All major credit cards and PayPal payments are accepted. Payment can be made online on the website from "Courses & Payment" menu at the top of the page.

5. What is your Refund Policy ?
Click here to look at the policy.

6. I don't see my question listed here. How can I get the answer ?
Please send an inquiry message to get an answer.
Please look at the contacts page for other means of contact.

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